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Terms of Service

Last updated: January 10, 2025

1. Acceptance of Terms

By accessing or using Tourvy's AI-powered trip management platform ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Platform.

2. Description of Service

Tourvy provides a SaaS platform that uses artificial intelligence to generate travel itineraries and manage trip bookings for travel agencies and destination management companies ("DMCs"). Our services include:

  • AI-powered trip itinerary generation
  • Trip request management and workflow automation
  • Customer communication tools
  • Booking management and tracking
  • Integration with travel suppliers and partners

3. Eligibility

You must meet the following requirements to use the Platform:

  • Be at least 18 years old
  • Have the legal authority to enter into these Terms
  • Not be barred from using the Platform under applicable law
  • Represent a legitimate travel business (agency, DMC, tour operator) for commercial accounts

4. Account Registration and Security

4.1 Account Creation

To use the Platform, you must:

  • Create an account with accurate and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for all activities that occur under your account. You agree not to share your account credentials or allow others to access your account.

5. Acceptable Use

5.1 Permitted Use

You may use the Platform to:

  • Generate and manage travel itineraries for your customers
  • Process and track trip requests and bookings
  • Communicate with customers regarding their trips
  • Collaborate with team members within your organization

5.2 Prohibited Use

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Upload malicious code, viruses, or malware
  • Attempt to gain unauthorized access to the Platform
  • Reverse engineer, decompile, or disassemble the Platform
  • Scrape, crawl, or extract data using automated means
  • Use the Platform for fraudulent or illegal bookings
  • Impersonate another person or entity
  • Send spam or unsolicited communications
  • Resell or redistribute the Platform without authorization

6. AI-Generated Content

6.1 AI Usage

Tourvy uses artificial intelligence (including third-party AI services like OpenAI) to generate trip itineraries and content. You acknowledge that:

  • AI-generated content may contain inaccuracies or errors
  • You are responsible for reviewing and verifying all AI-generated content
  • We do not guarantee the accuracy, completeness, or suitability of AI outputs
  • You should always fact-check pricing, availability, and details before sending to customers

6.2 Content Ownership

You retain ownership of the data you input into the Platform. AI-generated itineraries based on your inputs are licensed to you for use in your business. We retain the right to use aggregated, anonymized data to improve our services.

7. Intellectual Property

7.1 Platform Ownership

The Platform, including all software, designs, logos, and content, is owned by Tourvy and protected by intellectual property laws. These Terms do not grant you any ownership rights to the Platform.

7.2 Your Content

You grant us a limited license to use, store, and process content you upload to the Platform solely to provide our services to you.

8. Payment and Billing

8.1 Fees

Access to certain features may require payment of fees. You agree to pay all fees associated with your account according to our pricing plans.

8.2 Billing

  • Fees are billed in advance on a monthly or annual basis
  • Payments are non-refundable except as required by law
  • We may change pricing with 30 days' notice
  • Failure to pay may result in suspension or termination of your account

8.3 Taxes

You are responsible for any applicable taxes, duties, or government fees related to your use of the Platform.

9. Data and Privacy

Your use of the Platform is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using the Platform, you consent to our data practices as described in the Privacy Policy.

10. Third-Party Services

The Platform may integrate with third-party services (payment processors, AI providers, booking systems, etc.). Your use of third-party services is subject to their respective terms and policies. We are not responsible for third-party services or their content.

11. Disclaimers and Limitations of Liability

11.1 No Warranty

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

11.2 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOURVY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING FROM YOUR USE OF THE PLATFORM.

11.3 Maximum Liability

Our total liability to you for all claims arising from these Terms or your use of the Platform shall not exceed the amount you paid us in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Tourvy, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Platform
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any bookings or transactions you facilitate using the Platform

13. Termination

13.1 Termination by You

You may terminate your account at any time through your account settings or by contacting us.

13.2 Termination by Us

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account remains inactive for an extended period
  • We are required to do so by law
  • We decide to discontinue the Platform

13.3 Effect of Termination

Upon termination, your right to use the Platform ceases immediately. We may delete your account data after a reasonable period, subject to legal retention requirements. You remain liable for any fees owed prior to termination.

14. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Platform. Your continued use of the Platform after changes constitutes acceptance of the new Terms.

15. Governing Law and Disputes

15.1 Governing Law

These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.

15.2 Dispute Resolution

Any disputes arising from these Terms or the Platform shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes may be resolved through arbitration or in the courts of [Your Jurisdiction].

16. General Provisions

16.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tourvy regarding the Platform.

16.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full effect.

16.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

16.4 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

17. Contact Information

For questions about these Terms, contact us:

By using Tourvy, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.