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Features

The tools behind your travel expertise.

Explore the tools behind your client’s journey: inquiries, your travel library, proposals, itineraries and travel documents.

Your existing booking systems

Keep making reservations with your existing providers. Prepare the proposal and organize client communication and travel documents in Tourvy.

Your expertise and relationships

Choose the hotels and travel partners you trust. Tourvy helps your team present those choices in your own brand.

A connected journey

Keep the inquiry, proposal, traveler details and documents connected as the trip takes shape.

Inquiries & client communication

Bring client preferences, questions and correspondence together, from the first inquiry to the proposal.

Client inquiries and follow-ups in the shared inbox
Client inquiries and follow-ups in the shared inbox

One inbox for every channel

Bring email, website inquiries, call notes and partner referrals together. WhatsApp connects through your Superchat account; we set the channel up with you during the pilot.

WhatsApp with media

Voice notes transcribed, images and PDFs summarized, automatic acknowledgement with quiet hours.

Structured inquiry details

Use AI assistance to extract destinations, dates, travelers, budget and preferences from an inquiry, then check and complete the brief.

Your own public page

/@slug or slug.tourvy.com with story, team, FAQ, sample trips, featured hotels, inquiry form and callback request. A custom domain comes with copy-ready DNS records and a live ownership check.

Planning chat for guests

German, English, French, Italian, Spanish, Dutch and Arabic, quick replies, a brief panel, handover to the agency, and a daily cap per brand.

Your daily inquiry overview

See who needs a reply, assign requests to colleagues and set follow-up dates. Keep track of conversations handled outside Tourvy too.

Answer from the thread

Email or WhatsApp, an AI draft, the brand signature, a summary of the conversation. A draft is never sent on its own — that is deliberate.

Automation modes per agency

Auto, review or manual, with a bot name, a tone of voice and follow-up questions.

Travel content library

Keep your selected hotels, past itineraries and images ready for the next client. Shape each proposal with your own knowledge.

Selected hotels and reusable travel content
Selected hotels and reusable travel content

Hotel library

Rooms, amenities, price frames, notes and media, with bulk actions.

Find hotels instead of typing them

Google Places or a website URL (list pages with several houses too) — check a candidate, pick rooms and photos, keep it for this trip or put it in the library.

Live rates from LiteAPI

In progress

Hotel search and rates by date, occupancy, board and refundability. The connection is in place; the screen your team will use it on is being built.

Itinerary templates

Turn any trip into a template, apply it, duplicate it, scope it to a member or the organization, import one from a URL or a PDF up to 50 MB.

Discovery tags

An AI profile per hotel (audience, style, season, regions) and shared tags across hotels, trip and block templates, so the right stay surfaces for the right client.

Media library

Upload, URL, Unsplash with attribution, AI image generation, AI tagging and alt text, replace a file without losing its references.

Brands

Several brands per workspace (internal and external), extract a brand from its website (logo, colors, imprint), brand knowledge for the AI, signatures and document layout.

Client records

People and companies with members, trip history and search; travelers with passport data, the lead booker kept apart from the traveler.

Import at onboarding

During the pilot we bring your hotels, templates, blocks and brand into Tourvy for you. Send a website, PDFs or a hotel list; there is nothing to set up on your side.

Proposals & itineraries

Design the route, choose the stays and explain your recommendations. Share a personal proposal online or as a branded PDF.

A personal itinerary presented to the traveler
A personal itinerary presented to the traveler

Itinerary editor

Stays, days, activities, accommodation, transport with flight segments, services and media; split and merge days, alternatives per day, suggestion mode with a reason and accept or decline.

Options A/B/C

One trip as several routes on one client URL. The guest picks.

Writing support in your brand voice

Prepare, shorten or translate text drafts using the trip details and your brand voice. Your team checks the descriptions before publishing.

Optional planning assistance

Asks, finds gaps, proposes activities, writes copy and adds search results as suggestions your team accepts or declines.

Traveler experience

Three layouts (Standard, Magazine, Journey), galleries, what is included and what is not, the advisor's contact, share and print. The interactive map with stays, routes, sea legs and POIs is still being finished.

Publish with versions

See what changed since your client last saw the proposal, with a history of every publication. Publish in additional languages, review every translation and correct it by hand.

PDF

Trip PDF and voucher PDF out of the same source.

Send a personal proposal

The offer email with a personal note, reply-to into the Tourvy inbox or into your own mailbox.

Travel documents & payments

Keep traveler details, recorded bookings, payment schedules and vouchers with the itinerary. Reservations are made in your existing booking systems.

Acceptance online

The guest accepts, asks for changes, enters travelers and the billing address, accepts the terms and signs.

Confirmation with a booking code

TRV-YYYY-NNNN, reversible for as long as nothing has been paid.

Payment plan

A 20% deposit and the balance, adjustable by hand; Stripe Checkout links through the agency's own Stripe account, with expiry and renewal handled for you.

Voucher workshop

Confirm services (supplier, code, contact), due dates, booked against optional services, print with the confirmation details.

Supplier quotes

Module

Net rate requests to DMCs and suppliers, a public offer form without a login, comparison per line, award with a margin, partial follow-ups, alternatives.

Departures in view

Every trip leaving in the next 14 days with its open payments, vouchers and confirmations.

Notifications

Client and team on acceptance, booking details, change request and confirmation, in German and English. A payment link or a reminder you write yourself.

Platform

Tools that support your team across every trip.

Workspace

Seats included with your plan and more to add, admin and member roles, invitations, several workspaces per account. Client proposals are never counted.

Modules

Supplier quotes comes with the plan. Invoicing is available as an optional module. Invoicing is in beta and switched on with you during the pilot. Turning a module off keeps its data.

Find anything with Cmd+K

One search across requests, trips, customers and templates; start a request, a customer, an accommodation or a brand; import a trip from a URL; ask the Advisor.

Feedback from inside the app

Send a note and a screenshot from any screen. We read every one and reply during the pilot.

Everything else

Dark mode, print views, file uploads.

Your first journey in Tourvy

Start with a journey you know.

Bring a recent proposal, your selected hotels and the way your team works. We will help you prepare your first itineraries for the pilot.