At Tourvy, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our services.

1. Data Controller

The data controller responsible for your personal data is:

Tourvy
40670 Meerbusch
Germany
Email: hello@tourvy.com

2. Data We Collect

We collect the following types of personal data:

Account Information: Name, email address, password (encrypted)
Profile Data: Company name, job title, preferences
Travel Data: Trip requests, itineraries, and booking information
Usage Data: How you interact with our platform
Communication Data: Messages and feedback you send us

3. How We Use Your Data

We use your personal data to:

Provide and improve our travel planning services
Process your trip requests and bookings
Communicate with you about your account and services
Ensure the security of our platform
Comply with legal obligations

4. Data Sharing and Third-Party Services

We do not sell your personal data. We use the following trusted service providers to operate our platform:

Infrastructure Services:

Vercel: Hosts our application and delivers content globally
Supabase: Provides authentication, database storage, and serverless functions

AI Services for Trip Planning:

OpenAI: AI-powered trip generation and planning
Anthropic: Advanced trip planning and itinerary optimization
Mistral: Alternative AI model for trip suggestions
Google (Gemini): AI assistance for travel recommendations

Other Data Sharing:

Travel suppliers (hotels, airlines) to process bookings when implemented
Legal authorities when required by law

5. AI Services and Personal Data

⚠️ Important Notice:

Do not enter personal data (names, addresses, phone numbers, etc.) in AI chat prompts. Our AI services are designed for trip planning and should only receive destination preferences, dates, and general travel requirements.

We use multiple AI providers to ensure the best trip planning experience. These services process the information you provide to generate travel suggestions and itineraries. While we instruct users not to share personal data, any information accidentally included in prompts may be processed by these AI services according to their respective privacy policies.

Data Processing Locations: Our AI providers primarily process data in the United States. By using our AI features, you acknowledge that your prompts may be processed outside the European Economic Area.

6. Cookies

We only use essential cookies for authentication purposes to keep you logged in securely. We do not use any tracking, analytics, or marketing cookies. These authentication cookies are necessary for the platform to function and cannot be disabled while using our services.

7. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate personal data
Erasure: Request deletion of your personal data
Portability: Receive your data in a portable format
Object: Object to certain processing of your data
Restrict: Request restriction of processing

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

9. Data Retention

We retain your personal data only as long as necessary to provide our services and comply with legal obligations. Account data is retained for the duration of your account plus 30 days after deletion.

10. International Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect personal data from children.

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

13. Contact Us

If you have questions about this privacy policy or your personal data, please contact us at:

Email: hello@tourvy.com
Address: 40670 Meerbusch, Germany

14. Supervisory Authority

You have the right to lodge a complaint with a supervisory authority. In Germany, this is the Federal Commissioner for Data Protection and Freedom of Information (BfDI).

Privacy Policy